Privacy Policy

Career Pilot AI ("Career Pilot AI," "we," "us," or "our") provides an online platform that helps users prepare for interviews, analyze resumes, generate notes, and create study flashcards using automated systems (including AI) (the "Services").

This Privacy Policy explains how we collect, use, share, and protect personal information when you use our Services.

Contact (Privacy): privacy@careerpilotai.com

Scope

This Privacy Policy applies to information we collect when you:

• Visit our website;
• Create an account or log in;
• Upload documents or input text into our tools (e.g., interview practice, resume analyzer, notes generator, flashcards); and
• Contact us for support or other inquiries.

This Privacy Policy does not apply to third-party websites, products, or services that may be linked from our Services.

Information We Collect A. Information you provide

Depending on how you use the Services, we may collect:

1. Account Information

• First name, last name
• Email address
• Password (stored in an encrypted/hashed form)
• Account settings and preferences

2. User Content (Inputs you submit for processing)

This includes content you upload or paste into the Services, such as:

• Resume/CV files and related text
• Job descriptions (pasted or uploaded)
• Notes, prompts, study material, and other text you enter
• Documents and images you upload for processing and generation

Important: Your User Content may contain personal information (about you or others). Please avoid including highly sensitive information unless necessary for your use (e.g., government ID numbers, financial account numbers, medical details).

3. Support & Communications

• Messages you send to us (e.g., support requests)
• Information you include in those communications

B. Information collected automatically

When you use the Services, we may automatically collect:

• Device and usage data: browser type, device type, operating system, session activity, pages viewed, clicks, timestamps, referring pages
• Log data: IP address, error logs, security logs, performance diagnostics
• Cookies and similar technologies: used for login sessions, preferences, analytics, and security

How We Use Information

We use information to:

1. Provide and operate the Services

• Create and manage accounts
• Process your inputs and generate outputs (e.g., interview questions, resume feedback, notes, flashcards)
• Maintain usage limits and plan access (free vs paid)

2. Improve and maintain the Services

• Debug, monitor, and improve performance and reliability
• Enhance user experience and develop new features

3. Communicate with you

• Respond to inquiries and support requests
• Send service-related messages (e.g., security notices, account notices, policy updates)

4. Security, fraud prevention, and compliance

• Protect the Services, users, and our platform integrity
• Enforce our Terms of Service
• Comply with legal obligations

5. Marketing (where permitted by law)

• Share product updates or offers

You can opt out of marketing emails by using the unsubscribe link or contacting us.

AI Processing and Outputs

Our Services use automated processing (including AI) to generate results from your inputs.

• Your inputs are processed to produce outputs.
• Outputs may be inaccurate or incomplete. You are responsible for reviewing and verifying outputs before relying on them for decisions (e.g., job applications or interview answers).

Training and improvement

We may use aggregated and/or de-identified usage information to improve performance and reliability.

We do not use your uploaded documents or text to train public or general-purpose AI models unless we .

1. clearly disclose it to you and
2. obtain any consent required by applicable law

How We Share Information

We may share information in these situations:

1. Service Providers

We use trusted vendors for hosting, analytics, support, email delivery, security, and other operational needs. They may process information only to provide services to us.

2. AI/Processing Providers

To deliver features (e.g., document processing or AI generation), we may share User Content with vendors who help run those features. These providers are expected to protect the information and use it only to provide services.

3. Payments

If you purchase a plan, payments are processed by third-party payment providers. We may receive confirmation of payment status and transaction identifiers, but we do not store full payment card details on our systems.

4. Legal, Safety, and Enforcement

We may disclose information if we believe it is necessary to:

• Comply with laws or lawful requests;
• Protect rights, safety, and security of Career Pilot AI, our users, or the public; or
• Investigate fraud, abuse, or security incidents.

5. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

Cookies and Similar Technologies

We use cookies and similar tools for:

• Essential functions (login/session, security)
• Preferences (remember settings)
• Analytics (understand product usage and improve Services)

You can control cookies through browser settings. Disabling cookies may affect functionality (like staying logged in).

Data Retention

We retain information for as long as necessary to:

• Provide the Services and maintain your account;
• Meet legal, security, and operational requirements; and
• Resolve disputes and enforce agreements.

If you request deletion, we will take reasonable steps to delete or de-identify information, subject to:

• Legal obligations,
• Security needs, and
• Technical limitations (e.g., backups retained for a limited time).

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, and we cannot guarantee absolute security.

Your Rights and Choices (Global)

Depending on where you live, you may have rights regarding your personal information, including:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion (subject to legal/technical exceptions)
• Objection or restriction to certain processing (where applicable)
• Data portability (where applicable)
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact: privacy@careerpilotai.com

We may request verification before completing requests.

Additional note for EEA/UK (GDPR/UK GDPR)

If you are in the EEA/UK, we typically rely on:

• Contract (to provide the Services),
• Legitimate interests (to improve, secure, and operate the Services),
• Consent (for certain cookies/marketing where required), and
• Legal obligation (where applicable). You may also have the right to lodge a complaint with your local data protection authority. Children’s Privacy The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact privacy@careerpilotai.com. International Transfers We may store and process information in multiple countries where we or our service providers operate. Where required by law, we use appropriate safeguards for cross-border transfers. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will post the updated version and update the “Last Updated” date. Your continued use of the Services after changes means you accept the updated policy. Contact For privacy questions or requests: privacy@careerpilotai.com